Departures We offer a special service tailored to families, to make travelling with a family more comfortable and convenient. We’ll meet you as soon as you pull up outside the airport and fast-track you through all the airport formalities. We’ll also provide complimentary porter services and help with your baggage. If you need a wheelchair at the airport, please book directly with your airline. For an extra charge you have the option of relaxing in our exclusive marhaba Lounge. Enjoy access to a full buffet, beverages and facilities while you await your flight. Then we’ll take you to your departure gate. This meet and greet service extends to a maximum of four members of the same family. We’re happy to help with larger families but additional charges will apply.